Worst dental experience EVER!!!
Finally got dental insurance through my new employer. I was excited to have a cleaning. Made my appointment for a "cleaning" and showed, only to find out that this clinic engages in classic bait and switch scams.
I was subjected to rude, snooty, unprofessional staff at the front desk, the assistant was unremarkable, the dentist--Jason Guerrero, D.D.S., M.S. is a liar, and the practice is a scam. The business office manager is also snooty, rude, and unprofessional—laughing at me during my complaint.
I was subjected to unwanted, unnecessary, painful procedures aimed at increasing their billing. I was not given a cleaning, rather instructions to make a new appointment with a hygienist—another billable item—6 or so months later. When I requested a sooner appointment I was told that they are "a very busy practice" and have no need or desire to accommodate new patients. I suppose if I did not have a healthy mouth I might have been seen sooner to further increase their billing. But alas, I have a healthy mouth and they know that I would never return to them once I received my cleaning covered by my new dental insurance.
I have since cancelled my dental coverage and decided not to go back to this dental practice ever again. I would not recommend them to anyone.
Then they have the gall, 6 months or so later to contact me because the insurance would not cover all of the unwanted, unnecessary, painful procedures I was subjected to. Now, they are figuring out if they will waive those ridiculous charges I never signed up for in the first place. Oh, and they will waive these charges so help me!
Should have read reviews for this lousy clinic before choosing them as my dentists.
Just because you have a downtown Michigan Avenue address should not give you the right to treat people like dirt and attempt to scam them and their insurance providers.
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