I used clear internet for 2 years, so I base my review on a full 2 years of service.
The first year the service was off and on, and I continually considered canceling. Then it would get better.
Then for the 2nd year it was mostly acceptable.
Then about a month ago, after not being able to get consistent service (off and on) for a few days, I decided it was time to just switch.
The quality improvement, going from Clear to Broadband, was much more significant than I had expected.
For Home internet, why would someone pay more for less reliable slower service then available from Time Warner? (Well maybe if one is frustrated enough with the Time Warner advertising manipulation and gimmicky plans that paying more for less is worth not having to deal with Time Warner ).
Things I get with Time Warner I could not get with Clear:
- Reliability. So far it works when I get up in the morning, every morning. I know that no service is 100% reliable, but Clear failed me many times before I switched to Time Warner.
- Ability to listen to Pandora, even when I first get up in the morning. I thought it was an issue with the Pandora site, that they always failed to come when I did a refresh (after getting the message that I needed to refresh on my Pandora screen). But this problem went completely away when I switched from Clear to Time Warner.
-Netflix does not need to stop and do additional buffering due to my signal slowing down.
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