I needed a mover to get me out of "Sin City". I had been here for 2 years and it was just not for me or my family. Long story, but the economy the way it is, I lost my house due to a foreclosure. And I was given a 30 Day notice from the bank.The next day I went through the phone book and called just about all the companies, At one point I came across New Planet's add and I called, a nice young girl Lori answered and was very helpful. We went through the details of my move, and she based my rate on the weight and inventory that I gave her. I have a 4 bedroom home (well I had), I was concerned with my belongings and their safety. So before booking with any company, I did alot of research. They're recommended by the B B B in Vegas, and even though there were a few complaints,they were all resolved, when it came down to it their reputation was great with the DOT as well. There were other companies that were trying to charge by cubic feet, found out that is a lie, it MUST be done by weight (via the DOT). And it was done this way at New Planet Moving And Storage. So I booked my move. The movers arrived , packed all of my belongings very well, and at the packing rate quoted. Upon delivery they re-asembled my furniture, & placed all of my items in the proper place. The inventory that I originally gave them came to a weight of only 5500 lbs, when It went to the scale it came out to 6000lbs. So I did have additional charges. The reason I am writing this is I must admit I knew I had a few extra boxes, and I hadn't sold my dining set as I had planned. But never the less I was a little doubtful at first, But then the inventory that the movers made, showed I had many more items too.. Even still I asked Joe in dispatch if they would reweigh it upon delivery so that I could go to the station my self (Still doubtful), and he agreed. When it came to 6500lbs and I was only charged at 6000lbs, you can imagine that I was very, very thankful that they had given me the extra 500 lbs off.
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