I hope that Dr. Lionberger is a fine doctor. On surgery day he seems preoccupied and short on conversation. My step mother once fell down some stairs and injured herself. Dr. Lionberger was pulled out of surgery at her request by the emergency room. She complained that Dr. Lionberger gave her only a cursory examination and did not provide sufficient care. I suffered a severe compound fracture to my leg and Dr. Lionberger put it together with way more toe turnout than what my good leg has. Perhaps this was unavoidable, but Lionberger explained it that he chose to give my foot a lot of turnout in order to match my natural turnout. If that's true, then he missed. Finally on my recent surgery, things with him went south as he and his office acted in an unprofessional manner over a simple matter of an insurance pre-certification of his prescription. On top of all that, I was admitted to the hospital with the surgery scheduled for the wrong leg. As incredible as it seems, when I was on a gurney and a nurse came to do a pre-surgery interview of allergies and such, in my chart I was recorded for the wrong leg. (Needless to say this was corrected before the surgery). In conclusion, this office, and Dr. Lionberger himself, are unprofessional in various ways. The phone goes unanswered. My voice mails were not answered the same day. They don't do pre-certification of prescriptions, which may cost the patient extra money. The office staff is arrogant and condescending. Dr. Lionberger will address issues of payment and misunderstandings and complaints personally, which most doctors are above, and he's not nice about it. Dr. Lionberger will side with his staff rather than listen to the patient or adopt a "the customer is always right" attitude. Dr. Lionberger will pick up the phone and "set the patient straight" if his people complain to him. This office got my orders wrong to the hospital and I was checked in for the wrong leg. Dr. Lionberger is very arrogant, adopting an "I do what I do. Like it or look elsewhere" policy.
more