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Universal Ford

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10751 West Broad Street
Glen Allen, VA 23060

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(804) 273-9700
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Universal Ford - Glen Allen, VA
Reviews
( 22 )
( 2 )
( 0 )
( 1 )
( 7 )

Best

Great service=) !!! Keith did a wonderful job helping me out of a bad situation.

Worst

Buyers beware, if you buy a car from Universal Ford, make sure its clean/detailed BEFORE you purchase. We bought a used car and they promised to have it cleaned the next day, nee...

Editorial review from Citysearch 4/11/2013

The whole experience went really well. Everything was smoothe and easy. Thanks!\r more

Editorial review from Citysearch 2/27/2013

Sales staff was helpful and cheerful. It was a pleasure to work with.\r more

Editorial review from Citysearch 2/21/2013

A very nice experience buying the car! Jon Carlos was awesome!\r \r \r \r more

Editorial review from Citysearch 2/18/2013

Great customer service, willing to work with you and go that extra mile- If I need another car, I will come back:) Keith was great.\r more

Editorial review from Citysearch 2/13/2013

Great service=) !!! Keith did a wonderful job helping me out of a bad situation.\r more

Editorial review from Citysearch 2/6/2013

Will ,Marvin and Chris and the money lady are all friendly & helpful.\r \r \r more

Editorial review from Citysearch 1/25/2013

Attendants were very professional yet personable. Keith Harrison was a joy and kept me company.\r more

Editorial review from Citysearch 1/22/2013

Marvin was very helpful & extremely friendly! :)\r more

Editorial review from Citysearch 1/21/2013

Your Mr. Hopkins was cheerful and helpful at all times.\r more

Editorial review from Citysearch 1/8/2013

I always enjoy my time at Universal, I do tell people about your service and place of business to buy a new/used car. more

Editorial review from Citysearch 1/3/2013

Greg was extremely informative on questions I asked concerning my purchase vehicle. He was also extremely helpful in getting us the best price for our purchase. Thank you very much Greg! more

Editorial review from Citysearch 12/31/2012

Thank you for great customer service. more

Editorial review from Citysearch 12/28/2012

Very informative, Will consider our next purchase form here. Thanks! more

Editorial review from Citysearch 12/25/2012

Greg was very patient and treated us well, we appreciate his help. more

Editorial review from Citysearch 12/20/2012

Keith Harrison was courteous & did a good job of explaining the process. He was helpful in getting the deal I wanted & even switched cars at my request without issue. I would highly recommend him as a sales rep- more

Editorial review from Citysearch 12/12/2012

I feel comfortable with dealing with the service dept. here at Universal Ford- Very courteous. We have been loyal customers to Ford through 1950's + down the line- more

Editorial review from Citysearch 12/6/2012

Great service!! JonCarlos was a great sales person. Definitely will recommend. more

Editorial review from Citysearch 12/6/2012

The sales team was honest and knowledgeable without being pushy. more

Editorial review from Citysearch 12/4/2012

Just a quick note to say how much I appreciate Kathy's help. She's friendly and knowledgeable about your products. We bought a living room set a year ago from her and it was a positive experience - then last night we added an ottoman to that set and were able to have Kathy again. Reminded me about how much she helped and didn't pressure us last time. Not too many people are willing to take the time to compliment, only to complain, so I wanted to say she's a great sales rep! Thanks Kathy! more

Editorial review from Citysearch 12/3/2012

Will did an exceptional job taking care of me. more
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Call Universal Ford for all your New Car Dealers needs today!

Owner Message
  • Universal Ford is an automobile dealership that maintains an inventory of new and pre-owned cars, sport utility vehicles and trucks. It offers various vehicle models from Ford, such as the Taurus, Fusion, Mustang, Ranger and Escape. The dealership also maintains an inventory of pre-owned cars from several makes, including Mazda, Chevrolet, Honda, Hyundai, Jeep, Lincoln, Pontiac and Toyota. Universal Ford operates finance, service and parts departments. In addition, it provides financial assistance through certified lending institutions. The dealership offers online appointment scheduling services. Universal Ford also provides a range of parts and accessories for vehicles. It operates in Glen Allen in Virginia.

Additional information
  • Hours: M-F 8am-5pm
  • Payments: Master Card, Visa, Discover, American Express
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