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Universal Ford

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10751 West Broad Street
Glen Allen, VA 23060

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(804) 273-9700
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Universal Ford - Glen Allen, VA
Reviews
( 22 )
( 2 )
( 0 )
( 1 )
( 7 )

Best

Great service=) !!! Keith did a wonderful job helping me out of a bad situation.

Worst

Buyers beware, if you buy a car from Universal Ford, make sure its clean/detailed BEFORE you purchase. We bought a used car and they promised to have it cleaned the next day, nee...

Editorial review from Citysearch 11/29/2012

Good services so far, will definitely be a repeat buyer. more
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Editorial review from Citysearch 11/29/2012

My visit to Universal Ford was extremely pleasant and enjoyable. The salesman were outstanding as well as the owner himself. My aunt and I were treated with the utmost respect. We were treated royally. I have been a customer at Universal Ford for years. I purchased 3 cars with this dealership. Service has always been given with a smile- very conscientious workers. more
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Editorial review from Citysearch 11/26/2012

Salesman was very polite, he was not pushy. Very informative, very precise. I will recommend to everyone. more
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Editorial review from Citysearch 11/26/2012

Very polite & flexible with us. Thank you! more
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Editorial review from Citysearch 11/19/2012

Very nice of Manny to teach my son how to drive a stick. Very nice car thanks!\r more
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Editorial review from Citysearch 11/15/2012

Awesome sales experience. Will is the best, he always takes good care of me. Provided great customer service! more
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Editorial review from Citysearch 11/9/2012

Antoine was more than helpful and knowledgeable in helping me choose. I highly recommend this dealership and Antoine! Five Stars indeed! more
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Editorial review from Citysearch 11/9/2012

Prompt, courteous service. Made out delay back to Oklahoma as pleasant as possible. Glad we found Universal Ford- Thanks for the coffee!\r more
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Editorial review from Citysearch 11/7/2012

It was a pleasurable customer focus experience. Thanks so much! Mr. Keith Harrison was my sales person and my finance manager was Ms. H. more
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Editorial review from Citysearch 11/5/2012

From the time I made the first phone call to the times the reception said hello- it has been a most enjoyable- rewarding, very friendly engagement. Meeting Keith, talking to Geneva- the gm, and other members @ Universal Ford. I saw that your customer service/ customer satisfaction has well earned 5 stars. Thank you all for caring about the service that you provide. It is my belied that it has made Universal Ford what it is :) more
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Editorial review from Citysearch 10/30/2012

I was very happy with the service here. I will buy my next car or truck, keep up the good work. more
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Editorial review from Citysearch 10/25/2012

Very professional & easy to work with- Would highly recommend! more
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Editorial review from Citysearch 10/23/2012

Ben is the first real no pressure salesman that I have met. Very efficient more
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Editorial review from Citysearch 10/4/2012

Universal Ford is a professional and employs very courteous and knowledgeable people. This has been an extremely pleasurable experience. I would like to express my sincere appreciation for the support given by Keith and Chris's service team. The patience & willingness to share their knowledge made for a great experience. more
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Editorial review from Citysearch 9/27/2012

Keith Harrison was my salesman and he did an exceptional job! He was kind, caring and worked his tail off to keep an indecisive girl happy. I came here for an oil change and left with a brand new car! Thanks Keith & Universal Ford! :) more
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Editorial review from Citysearch 9/26/2012

Keith was a great salesman. He made my purchase and business transactions easy. He followed up and kept me informed of the additional service I asked for. He made you comfortable and no high pressure to purchase. more
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Editorial review from Citysearch 9/13/2012

Quyen & Juan were exceptionally helpful, polite & professional. more
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Editorial review from Citysearch 8/23/2012

Thanks!! Completely satisfied! more
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Editorial review from Citysearch 8/16/2012

Great experience. Very friendly & helpful. Will definitely be back. more
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Editorial review from Citysearch 8/9/2012

It has been a great experience. The salesman was great as was the owner- Now looking at a vehicle for our son- Thank you! more
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Call Universal Ford for all your New Car Dealers needs today!

Owner Message

  • Universal Ford is an automobile dealership that maintains an inventory of new and pre-owned cars, sport utility vehicles and trucks. It offers various vehicle models from Ford, such as the Taurus, Fusion, Mustang, Ranger and Escape. The dealership also maintains an inventory of pre-owned cars from several makes, including Mazda, Chevrolet, Honda, Hyundai, Jeep, Lincoln, Pontiac and Toyota. Universal Ford operates finance, service and parts departments. In addition, it provides financial assistance through certified lending institutions. The dealership offers online appointment scheduling services. Universal Ford also provides a range of parts and accessories for vehicles. It operates in Glen Allen in Virginia.

Additional information
  • Hours: M-F 8am-5pm
  • Payments: Master Card, Visa, Discover, American Express
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