The Cheesecake Factory

Love this place! more

i bet it is good never went there but i will some day !!! more

great place to eat more

What would you 'expect' from a factory that makes Cheesecake, when a glass of Wine gets broken in front of you & spilled all in your lap? The waiter Mark & Mgr. apologized for my 'Wine Crotch', but I was rather let down & disappointed after getting my FULL 84.00 + dollar bill. [...and 'Yes' Mark still got his full 'Tip'] Mgr forgot to give me her card [as she offered earlier], didn't bring up an offer for a free slice of cheesecake, nothing... EVEN after walking out the front door, and pointing out another 'Hazard' of butter being on the floor... guess she was enjoying her time giggling with the 3 other hostesses, and forgot all about me. Uneventful food, mediocre service at best, forgetful Mgr.... just make sure you bring good friends for the fun, and watch out for Wine Crotch, it's not printed on any menu! more

i have been an employee at four restaraunts in the past 3 yrs and have seen alot of integrity, loyalty, and heart not be put into the food or customer experience at the restaraunts i have worked at. i just recently became an employee at the Cheesecake Factory, less that 6 months ago n overall i have hated my experience there not because of the things listed above but because they do care so much. the all white uniforms u see us wearing, do you honestly think they bought n e thing else besides the apron, no they didnt we did and do every month. we buy wash n have to maintain, as servers, every part of our uniform. make it wrinkle free and presentable to you people. the food follows inspection before being removed from the line and sent 2 your table. but instead of 3 meals being sent out 2 your table they send 27 food items out to 7 tables that they hand check 2 make sure its the way you want it. so stop ur bitching about how long it takes 2 get your food. n as for the wait in the restaraunt, why do you think its there? its because over the years cheesecake factory has been made famous by the level of service, great tasting food and cheesecakes, and the overall atmosphere the restaraunt provides. people enjoy coming 2 the cheesecake facctory, because they care so much about you. so the next time u get mad for waiting so long just remember why u chose that restaraunt in the first place. 30 min is not that much, an hour is pushing it for me as well, but the food is again, well worth it. so stop your bitching people n get over yourselves. as employees, i know its hard 2 fathom for u people, but we do actually care about our jobs, and try to make you happy n comfortable. n also remember this is still a business, an upperclass business, we are still trying to make money. it is expensive but u dont come here for cheap food u come her for the portions, the flavors, n the vast menu options the cheesecake factory provides 2 u the customer. well thats all for now!! Pros: service, front desk, atmosphere, overall experience Cons: parking, travel, location more

It's losers that come into these restaurants that make it a horrible experience. All you whiny people that find anything possible to complain about. Portions are too big, I have too much to choose from, do everyone a favor and don't go out in public. Regardless of anything going on you can always find something to complain about. The problem with these restaurants is that no one in their right mind wants to make $3.00 an hour to put up with the ridiculous needs of hundreds of people a day. Everyone in this industry is bending over backwards to help you out and the majority of people in any restaurant at any given time are ungreatful, cheap, and probably can't afford to eat anywhere other than Denny's. Pros: Food. Cons: Customers. more

THIS MENU IS FULL OF BASICS PREPARED IN NEW AND INTERESTING WAYS, DEFINITELY SOMETHING FOR EVERYONE. Pros: PORTION SIZE, ATMOSPHERE Cons: PRICE more

When Cheesecake Factory opened in Scottsdale, the food and service were good. The longer it's been open, the worse it's become. The last time I was there, will indeed be the last time. The food was lousy and the service non-existent. For their prices, each table should have it's own server, bending over bacward to make sure you are totally satisfied. Typical of the yuppie generation, quality means nothing. They have a birthright to steal your money and give you very little in return. This chain will soon be gone. Cons: lousy food, very poor service, high prices more

Certain dishes are exceptional. The worst dishes are still above average. Try the Shrimp Poor Boy sandwich and the Tex Mex Egg Rolls Pros: No wait at lunchtime, Exceptional food, Consistency Cons: Long wait on weekends, Long wait on weekdays, Not cheap more

I've read the reviews, and I have to admit, this place is just one of the best in the Nation! The point of the massive menu is to get to as many people as possible. This is well done, too! Food for every pallete, and always friendly service! I've been to all three around the Valley, and I'll always be a customer here! THERE'S ALWAYS SOMETHING THERE THAT YOU CAN TRY FOR THE FIRST TIME! As for the wait, well, all three locations are in shopping areas, so you can always walk around while waiting. Pros: BEST FOOD!! Cons: Long waits more

I appreciate having choices available to me as much as the next guy, but these guy's menu is ridiculous! It's ENORMOUS. And, what's with all of the ads? I mean ADS in a MENU??? What's up with THAT? The prices are... ""okay"" and so was the service. The cheesecake, though, I have to admit was DELICIOUS. Pros: Yummy cheesecake Cons: Oversized menu, So-so prices, So-so food more

The ambiance is calming for such a lively place. No wonder it is always busy, the food is out of this world and so many choices. Dessert is to die for with almost too many varieties of cheescake to drool over. more

good food,friendly staff, ample potions just plain excellent. No words to describe. You will just have to try for yourself. Pros: interior decorative Cons: crowded tables more

Lots of people are under the mistaken impression that The Cheesecake Factory is only for cheesecake lovers. Wrong! The food selection is incredible, with pages and pages of choices. The portions are huge, and even the heartiest eaters usually has enough leftovers for a doggie bag. They truly have something for everyone, including lots of vegetarian options. And for those who aren't fond of cheescake, there are plenty of other dessert options. Call ahead to see if you need reservations--especially on or around major holidays. more

The Cheesecake is to die for!!! (Raspberry-Chocolate) Salmon & Chicken Teryaki are cooked to perfection! more

This is my favorite resturant. There is so much to chose from. Always busy and they don't except reservations. It would be nice if the waitor/tress know what the food tastes like if you ask for recommendations it like all they do is eat cheesecake. Pros: Choices, Yummy, The best Cons: Long Line, Prices suck more

As an employee of this establishment, I can't even fathom so many people hating this place so much. Yeah, the wait is long, but there's a reason why...they're doing something right! If it was really that bad, don't you people think things would change by now? Get real, if you want everything to be perfect... stay home! I know that nobody wants to wait on miserable people in the first place. It's just food and booze, people, take it easy! Pros: good portions, fun atmosphere, inexpensive Cons: parking, it's loud more

We went to the Cheesecake Factory in Chandler and were disappointed. We went on a thursday night and were told it would be a 30 minute wait. We waited by the desk and were not seated until over a hour later. The waiter was kind, but made it sound like it was our fault for not knowing how long the wait would be. The food portions were huge, and I have never seen a menu so large before in my life. I also thought that $6.50 for a slice of cheescake was far too much, and it was served warm. The management was nice enough to pick up the tab on dessert, but we won't go back again. Pros: large menu, good for crowds Cons: crowded, front end service, expensive more