This is not the first time I've been to Thai house at this location, but it certainly will be my last one. We went to lunch today and since my girlfriend and I were sharing the food, most of the time, the dishes were in the middle of the table. At the end of the meal, when I started to pack the leftover to a box, I noticed there was a hair in my food. Disgusted, we waived the waitress over. She basically took over the hair and said sorry and left our table. My friend said, wait, is that it, anything else you want to say? She bluntly said to our face, what do you want me to do? Oh, you should listen to her tone in her voice. We wanted to talk her manager when I got my card back, but were told that there wasn't a manager on site and the waitress that waited on us was sort of a supervisor here (btw.. she had a disgusting rubber band or sth hanging loose in her mouth - not brace, mind you, which is very unappetizing). So I said, listen, I have two problems here, one of course is being the hair itself, but what really irritates us is what you said, what do you want me to do. I shouldn't be the one to answer that question in this situation and your attitude is not the right way to handle the situation. While I was talking, she won't shut up and kept interrupting me and started to accusing me for shouting at her. I said, if you allow me to finish and listen, I wont' have to raise my voice to have my message delivered. Again, when you are asking 'what do you want me to do"", your tone is more threatening than apologetic. I don't know it's her English, or her culture, or her shrewd business sense, but at the end even when she voided the charge on my bill (yes, after the incident, she didn't feel wrong about charging my card), I felt quite angry when I left the place. NOT coming back to that place EVER.