Brothers Air, Heat and Plumbing

id: 27714502
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1320 E Main St
Rock Hill, SC 29730

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(803) 327-4040
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Reviews
( 111 )
( 5 )
( 2 )
( 2 )
( 7 )

Best

Very helpful. Explained the process thoroughly. Excellent job!

Worst

Very nice fella and I believe very knowledgable about the situation but there was a huge language barrier...I had a very hard time understanding him. I was a lil taken back when h...

Basic Work - Good Quality - High Price 4/12/2014

They reset / resealed a toilet, relocated & installed an expansion tank, installed a PRV and installed a main water cut off valve. The work seems as though it was performed professionally / well, but the pricing seemed extremely high. I will probably consider using a different plumber if I need future work. more

Josh Joseph 4/10/2014

Josh was very professional and performed to A++ standard. He is very knowledgeable in his work and answered all my questions accurately. He is a outstanding employee for Brothers!!! more

Spring AC Tune Up 3/29/2014

Tauheed, was on time and very business oriented when he arrived. I didn't have to ask him to cover his feet, when I opened the door he was ready to do what he had to. I asked questions he answered to the best of his knowledge. I asked him how long he was doing this type of work and he said he graduated the top of his class. That reassured me that he knew what he was doing. I showed him where my unit was and he took his time doing the testing and viewing my entire unit. I would say Tauheed Guy did an excellent job. One thing that I did not like was, we just bought this unit late Aug 2013. I explained to Tauheed that everytime our unit comes on the lights in our house seems to dim and he reccomended install a hard start phase shifter. I'm wondering how come our salesperson with Brothers did not forsee this. Anyways, I will be getting one as soon as I get some more mone. Tauheed, keep up the hard work!!! more

Heat / Air Service 3/26/2014

Excellent service! Winston D explained all procedures and was conscious of taking care of my property! more

Air Condition Maintenance 3/25/2014

Adam came as requested to maintenance the air system. Felt he was professional in our house and did everything we requested. Was pleased to have him help. more

AC Checkup 3/21/2014

Dennis C was just out at the house to do the annual checkup on the AC. I appreciated the thoroughness in his report and explaining to me a few things that could use fixing. Extremely professional in his way and knowledge of the system. I have used Brothers for several years and found their technicians to all be good in this way. more

Tim Ramsey 3/13/2014

Tim Ramsey was the technician from Brothers Air that came to my house for maintenance service. He was very polite, efficient, and provided great service. more

Repair of Attic steps broken during regular maintenance inspection 10/8/2012

Attic steps were broken during Brothers regular maintenance inspection. Mitch from Brothers came out removed the broken step parts and milled them in his shop. Returned with the repaired steps and re-attached to the pull down opening. He made several cuts and adjustments to insure the steps worked properly. In my opinion he went beyond the my expectations to make sure the steps were correctly repaired. more

Outstanding Performance by Jaycob Winstead 9/15/2012

Jaycob did an outstanding job fixing a poor experience I received from another Brothers tech. He is knowledgable, courteous, professional, and efficient. He quickly resolved all issues and left my units in top shape. He knows his business and is a real asset to Brothers! Steve Hoagland more

My review for Larry 2H six month check up for our heating and cooling systems and changing our air filters. 9/12/2012

Thank you so much, Larry2H, for making our checkup very easy and pleasant. You were completely polite and professional, while friendly and helpful with a positive attitude. You explained all the technical stuff, and made everything easy to understand. You changed the air filters quickly, and then checked out our heating system in the attic. You did the normal maintenance work fast and then you explained some options we could purchase, and when we declined, you were pleasant and polite. We could not have been happier with your service call and visit. A very nice and knowledgeable gentleman. Thank you Larry 2H. Sincerely, Michele and Mark Hill more

Heating Maintenance Checkup 9/8/2012

Service rep explained everything that was done an also about the age of the furnace an what might need to be replace or repaired as it gets older. Also talked about the cost of each item. I was very impressed with everything that was done. I would rate him a scale of 1 to 10, a 10 being the highest. Excellant job well done. William Bragunier. more

Marie Wilkinson 8/2/2012

Took advantage of Brothers "total toilet tune-up." Jeff H showed up at my door to do the job and what a totally thorough, friendly job he did! I cannot say enough nice things about this plumber. I will use Brothers for all my plumbing needs in the future and I will always ask for Jeff! Thank you again, Jeff........ more

Great service tech 8/1/2012

My mom is in her mid 80's and I recently have taken over her personal business affairs, since she no longer can handle things as she use too. There was a problem with her air conditioner not cooling. This seemed to be a pattern with this unit each year around late spring, or early summer. I called your company and you sent out Daryn Hooper to check the air conditioner (gas pack). I was impressed with his demeanor and his knowledge. He was very careful in his testing and seemed very interested in solving the problem with this unit. I was pleased with his diagnoses of the problem and his work to correct the issue. I was a little aggravated when I called Brothers, but after Daryn showed such concern and determination it changed my atttitude. He represents your company well. I owned and operate my own electrical contracting company and appreciate good quality workers when I see them, Daryn is one of the best I have seen in a long time. I know from having my own company that finding a tech of this quality is sometimes hard to do. Again I say, he represents your company very well, and you can be sure I will recommend your company to any of my customers who may need a good heating and air company for their needs. Thanks for the quality service, Robert Bailey more

Great Service, dedicated and fast! 8/1/2012

My AC went out and i called Brothers at 8am. By 9am, they had a very nice service tech at my home. He was very knowledgeable and able to diagnose the problem quickly. He gave me a firm quote and i accepted. He was able to source parts, go to the warehouse and get them and install them, all in the same day! It was a fairly major repair, but he (Steven) worked diligently to get the job done. The price i paid what exactly what was quoted and the service was five-stars. more

Chris 8/1/2012

Chris did an Excelent Job. Very Professional . I would like him to always service my account . more

Jacob Winstead was honest and very professional 7/27/2012

Jacob had an opportunity to charge me extra money, but was very honest and helped me find a cheap fix. He was very professional, and did a great job. He even replaced parts that were not missing when he arrived. more

Dave W 7/19/2012

Brothers heating and cooling was fantastic and Dave W was the best technician I would certainly recommend them to anyone more

Brothers heating and cooling 7/19/2012

Dave W was fantastic reliable friendly and effecient. Brothers is the best to deal with in an emergency and for any heating and air needs. They have surpased expectations as did DAVE W more

Thank you 7/18/2012

Many thanks to Jeff H. for his outstanding support and customer service. He is very knowledgeable of his job, extremely quick, and very service oriented. I salute Brothers Air, Heat, and Plumbing for hiring great employees like Jeff H. more

sales 7/16/2012

This replacement of heating and air conditioning equipment was consulted and sold by J. D. Conrad. It was a distinct pleasure working with this consumate salesman. he is friendly, personable and totally professional in dealing with customers. We had almost instant rapport and J.D. gave us a feeling of confidence in the process of purchasing new equipment for our home. I would reccommend him to any customer and intend to do so to my friends and neighbors. Great Job! more
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