Animal Medical Hospital & 24 Hour Urgent Care

Two years ago, two days before Christmas, two days after her fourth birthday, my cat, Mica, became very ill, so I took her to AMH. She passed away the morning of Christmas day. At such a sad time, the staff was very respectful and caring, and it made an impression on me. Also, they were accommodating in helping me with the final arrangements for Mica.\r \r Last week my other cat, zero (11yrs old), wasn't feeling well and I rushed him to AMH. Again, the whole staff was very caring and insightful. After a little medication zero is feeling fine, and I just received a checkup call from AMH wanting to know how she's doing.\r \r Another good thing about this place is that it's about a block away from Stanley's Apothecary, which specializes in compounding medicines. If you're pet needs any, it's convenient. The staff at the Apothecary are also pet-loving, intelligent, friendly people.\r \r As for the AMH doctor herself, she certainly has a genuine love of animals and she's always been able to answer my questions. I've no complaints about the place at all, and I'll continue going there when I need to. Pros: Knowledgeable, Friendly, Concerned about my pets more

My dog was brought here after a near fatal dog attack. They were all incredible, from the reception desk, to the techs, and most of all the doctors. They took our calls at all hours of the day and night(with pleasure), explained every procedure, and let us visit as often as we wished. I cannot say enough about the care my dog and family received, and I am thrilled to report they saved his life. more

Professional, and kind to the animals. Very intelligent and fun to work with. I would have her take care of my animals anytime and not questions her judgement more

I have nothing but the highest regard and respect for Dr. Pennea. Over the past 20+ years I have used the services of a number of different vets to help treat my cats who have had a wide variety of medical conditions. Some have been good experencies others have not. \r Then I discovered Dr. Pennea. She is extremely knowledable, extremely dedicated, and extremely caring. I have absolute trust in her to give me the advice I need to to give my cats the quality of life they deserve. \r There have been times when I needed to bring one of my babies in for treatment with a critical condition when she was not on duty. Whenever possible I always waited for her input before making a decision. She has even contacted me on her days off to help me give my cats the care and treatment they needed. \r I can never thank her enough for everything she has done and will continue to do for\r me and my cats. In a word she is ""AWESOME"" Pros: absolute best vet!!! more

I had the unfortunate experience of having to decide the best for my dog's end of life. They handled our dog with such grace and dignity and gave us all options before we had to make the toughest decision of our lives. After she passed on, they sent us cards, did a beautiful clay pawprint, and sent her remains to an excellent crematory for us. They also sent some our money to research in honor of our dog, Lucy. I will not say anything about cost here, as I can't compare expenses from one vet to another in every single case I've had, but my pets are worth every penny. I highly recommend these caring veternarians. more

Great vet. Her genuine love of animals is evident in everything she does. Highly skilled. Dr. Pennea has a unique ability to calm her clients. My cats are quickly purring once she deals with them. My two cats are my babies and I would normally be a very protective, critical mother. But I have absolute faith that they will get the best of care from Dr. Pennea and I feel secure. I hope my cats live a long healthy life and that Dr. Pennea is there to care for them every step of the way. Pros: Dr. Pennea, Hours, Location Cons: Price more

I have mixed feeling about this hospital. I don't recommend it for everyone and for those that do go there, I gaurantee you that you have had a different experience almost every time you go. CONS: - they OVERBOOK during Holidays. You might not be getting what you are paying for. - their staff is always changing. - if an emergency comes in, you can be waiting for hours. - they are expensive - they WILL NOT TREAT your pet unless, and until, you have funds available at the time you walk in. PRO'S: - they are an emergency hospital. - some veterinarians are great and will do anything for your pet. Pros: MOST VETERINARIANS THERE ARE GREAT Cons: NOT A GOOD STAFF more

My 4 year old boxer went to Animal Medical Hospital for three years before I moved to Raleigh. My finace and I recently moved back to Charlotte and adopted another boxer puppy. I recommended that my finace take her to AMH for her first check-up. My finace just called in tears because of the way DVM Lorraine Pennea treated her. She said we would have to rid of our puppy when we have kids and that our 10wk boxer puppy was etrememly aggressive? My four year old boxer is the favorite animal in our neighborhood and our puppy is the same way and receiving the same training. My fiance also mentioned that she did not even have the decency to ask her name, the puppy's name, nor did she introduce herself. I don't care if the place was busy and Lorraine was having the worst day- AMH lost our business. Pros: Capabilities, Hours Cons: Rude vet, expensive more

I have used this vet on many occasions for after hour emergencies when my vet was closed. They run a very smooth ship. First a nurse with evaluate your pet. Then you see the vet. Sometimes the wait is long but it is well worth it. They have the newest equipment to help your pet. They also offer boarding services. more

Animal Medical Hospital is excellent. Dr. Pennea is wonderful. She has been our vet since our miniature Daschund hurt her back and had to go to the emergency room. Since then she has treated all three daschunds --back surgery, viral infection, allergic reaction to a bite, and a foot biopsy --not to mention the dreaded nail trims. She is excellent, compassionate, and will always do what is best for your pet. Pros: Easy to get to, Open 24 hours Cons: can be busy more

This vet hospital is open 24 hours a day which has been a literal lifesaver with my pets when they are ill. Its also nice in that I work long hours so I can bring my pets for routine medical procedures (vaccinations) at 10pm if I want. You do have to pay an extra fee for late night visit however. more

I have nothing but wonderful things to say about all of the vets and staff at the Animal Medical Hospital. They are incredibly courteous, kind, and willing to answer all your questions. Have boarded there as well and my dog has always come home happy. Recently had to put our 14 year old dog to sleep and they were all so compassionate towards both Max and to our family. Great place! Pros: knowledgable staff, kind, helpful Cons: expensive, can get crowded, parking more