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Businiess name:
Faces Etc
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Review by:
citysearch c.
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Review content:
Faces had put out what was essentially a pre-paid coupon for different salon services. When I'd call for an appointment there were apts available until I told them I had this pre paid card for services. The final straw was when I went in for a hair trim. Everything was fine as leanna started the shampooing, friendly, until she found out about the pre paid card. I was sat in the chair and she called her next client and asked if they could come early, 10 minutes would be fine. I was horrified and told her I didn't want a rush job. She spent about 3 minutes cutting my hair complaining that now she had to work until 7 because I hadn't told her about the card when I'd booked, I needed to have more respect for her, there were rules. My hair looked worse leaving than it had coming in. I'd been initially happy that I'd thought I'd found a closer spa offering services I buy at Sona, and a few more, but not once was I ever greeted with excitement at having a new customer- it was a , "oh, you're one of those..." - and it wasn't a free card- I had pre paid for the services! I'll never go back and recommend no one else does either. If you want relaxation this is NOT the place.
Pros: Has a lot of services
Cons: Made me feel unwelcome
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