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Businiess name:
Central Dupage Dental Group
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Review by:
Guest
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Review content:
Good: The only thing I liked about the place was the actual dentist Dr. Nicholson He seem to be knowledgeable and very nice until he suggested I invest into two porcelain caps and if I need a root canal later he would just drill Thur the brand new cap. I found that odd considering that most dentist always do the root canal first and than place a cap on! In the end I canceled my appointment for that cap, and decided that I would give them another shot cleaning my teeth!. Bad: It seems as thou there are about 10 dentist assistants and only 1 or 2 dentist, this is a dentist school. The front desk staff are rude have have no since of customer service. Molly who is the "money hungry monster" will sit behind that desk and over charge you for services. My insurance clearly states that my first visit was a co pay and to diagnose a problem was free, after getting from the chair do you know I had to pay $60 for my first vist and nothing was done. I didnt make a fuss I paid, that was wrong. Improvements: When I came back for my cleaning I must admit I was early, but they will turn you away if you are 5 mins late I was so early that she told me to come back. I asked her is there anyway to fit me in earlier since I was already here, and no one was waiting in the office after 45mins of me waiting she said "no you have to come back" Now they have lost a patient but I'm sure Molly the Monster doesn't care.If I was you find another place because this place is on the lower level and offers the lowest level of serv.
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