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Businiess name:
Goa Restaurant - closed
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Review by:
citysearch c.
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Review content:
We had a party of 14 for dinner at Goa, and had the worst experience with their service and how they handled my husband's birthday party.
First they said, AT THE DOOR, they could not accommodate us after the reservation had been made and confirmed 3 weeks in advance. After going through lists and checking with their reservation desk, they finally took us to our table, which was 4x4 for 14 people (yes, I am serious). Then we ordered our drinks. It took over 20 minutes for the waitress to come back and say they did not have martinis or mojitos. To make it simple and easy, we ordered beers. It took another 30 minutes to get the beers. Unbelievable.
Now it's time to order the food. Another disaster. They kept bringing the wrong order to our 4x4 table. I am sure the food handler was not proficient in English; she looked dazed and confused asking "Did you guys order this or was it the other table?" as she walked in circles... How would we know what the other table ordered when we are the customer and she is the one taking the orders? I have never experienced this type of service in a fast food drive through.... Let alone at decent restaurants. Needless to say, Goa, which is supposed to be a trendy place, is the biggest joke in Hollywood.
I do not understand how such poor work ethics and customer service can keep Goa in business.
Rude, unprofessional, and unprepared do not even begin to describe their staff and manager, who would be incapable of making a career at McDonald's, let alone in Hollywood.
I don't know why anybody would associate themselves with a place like Goa in any level. It is a great recipe for failure. It was a waste of my time and energy.
One star would give Goa a much superior rating than the maximum it deserves.
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