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Businiess name:
Foothills Pediatric
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Review by:
citysearch c.
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Review content:
WORST EXPERIENCE IN MY ENTIRE LIFE! The staff dont care about the patient. I took my daugther to Foothills Pediatics Siena because she had a fever (SHE SUFFERS FEBRILE SEIZURES), I let the staff know about her condition ...i was controling her temperature ... we waited for around 45 min. to been seen by Dr. Garcia. I told her what was going on and my concern about the Febrile Seizures, she said that my Daughter had a strep throat and she just gave me the presciption and that was it, no recommendations, anything. Well, I when to the pharmacy to get the medicine and as soon as i arrived home, i called Dr. Garcia to make sure that i can combine that medicine with tylenol my daughter still had a fever. The assistent's answer was: Im going to transfer u with the nurse .... my phone call when directly to a voicemail. I left a message making sure that they know my daughter's condition and that i was really important for them to call me back ASAP. Well, 30 min. later my daughter had a SEIZURE! I had to call the ambulance, go to the ERl .... Thank godness she was doing better, she got a shot (pennicillin) and we went back home. 4 HOURS LATER, somebody called from the Doctor's office (my husband answered) asking if i had any questions about the medicine (are you kidding me!!!). Anyways, I talked to the office manager April and LISA regarding all this mess, I took all the BILLS (ambulance, ER, Doctor . Almost $800 bucks AFTER INSURANCE) to show them that just because the doctor wasnt that informative with me and beacause no body call me back, my daughter had a Febrile Seiuze,I was preventing all of these and apperently no body care about her condition but me! ... Lisa told me that she was going to talk to the doctor and check what happened and LISA told me that she was going to call me back. Gues what? I taked to them 3 weeks ago and I am still waiting for her phone call. Thank Godness I dont suffer Febrile Seizures
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