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Businiess name:
Gerig, Nel E, Md - Denver Urology Clinic
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Review by:
citysearch c.
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Review content:
DH was seen for the first time by Dr. Weiss while he was hospitalized at Rose. Since his previous urology doc is no longer accepting DH's insurance carrier, he had to find a new doc. Post-hospital problems necessitated me calling them for help. Talked to the on-call doc who returned the call within 5 minutes. She advised me to take him to the Rose ER. She called ahead to alert them we were coming in. Good treatment from the on-call doc. Then I had to call a few days later with concerns. The CMA was immediately available, not something that would have happened at previous urology clinic where you go through endless menus then wait to be called back, sometimes a day later. The CMA at Denver Urology Clinic was very helpful and gave me the advice I needed.\r
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DH is going to see Dr. Weiss today for a post-hospital follow-up visit. We'll let you know how it went.\r
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4/3/08 - It went very well. No waiting, saw doctor almost as soon as we were taken into the exam room. Dr. Weiss answered every question (you have to be assertive), nurse helped with a procedure we weren't sure of, front desk staff was attentive and helpful. In all, our first impression was borne out.
Pros: Great customer service
Cons: Parking is very inconvenient.
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