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Businiess name:
Mingle New York Salon
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Review by:
citysearch c.
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Review content:
Firstly, you need to know this - there is nothing bad written about this salon. Why? Because they give you a 20% discount on your next visit when you write a good review on City Search and other review sites. This salon is not as great as everyone praises here.
I got a Brazilian Blowout via Living Social twice here. The first time was good. My hair was really nice after the treatment. The second time, not so good.
My hairstylist wanted to try another process, which is not BBO's original instruction. She was nice and experienced, so I trusted her and let her do whatever she wanted to do. However, it unfortunately turned out to be bad. My hair was frizzy again two days later.... It was totally different from my first BBO result.
So, I called and asked them to redo my hair, but they told me they needed to think about it. THINK ABOUT WHAT?? Your client here is not satisfied because of the experimentation that one of your employees wanted to try.
Their excuse was that BBO solution was expensive and I got the service with a discounted price, so obviously they would lose money. But, YOU signed up for Living Social and there is always a risk like this when you try to promote your business in this way.
Also, the receptionist on the weekdays is so rude. Who does she think she is?
I know about 10 people who have gone to this salon and only one of them went back there after her first visit. Their review discount system is clearly working.
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