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Review content:
We wish to compliment your crew for our move Tuesday. Steven and Joe were absolutely the best team we've seen. Due to a managerial position I had at one time and moves to 5 different houses, we have moved over 15 times during the last 43 years. We have seen some really good moving teams, but without a doubt, this was the best move we have ever experienced. This move was for my daughter's family, but we wanted a moving company to take good care of her possessions.\r
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Congratulations! Your team surpassed our expectations. They called 20 minutes before they arrived and were here earlier than expected. This was great since we were anxious to leave early. Their appearance was very clean and appropriate. They were prepared, polite, professional, efficient and wasted no time. Their energy was endless. They worked steadily and completed the loading (and unloading) so quickly, we were shocked. We only needed to tell them once about specially located items. They came prepared with proper tools, straps, shrink wrap and blankets - even a special blanket that had 2 bendable metal bars that hugged the entry door frame so if it had been bumped, there would be no damage. If a piece of oversized furniture was difficult to maneuver around a hall door, they simply put down a blanket, sit the piece on end, and gently slid the piece around the corner. They both knew how to handle a furniture dolly like a pro! We've never seen movers so informed on how to handle all situations without delay. They politely sorted the delivered furniture and boxes to the appropriate rooms. They even put a large blanket down on the entry floor and prevented any dirt from staining the light gray carpet. They could not have been more courteous of our homes or possessions! You know how concerned we were about my daughter's bedroom furniture, and they were extremely cautious in that regard. Without hesitation, Steven helped me identify any existing flaws so I could photograph them and know if any did happen on this trip. This showed his confidence and responsibility he has in his work.\r
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Secondly, since we followed them the 149 miles to my daughter's new home, we witnessed very professional and polite driving all the way. They stayed at a proper distance from the vehicles in front of them, went the speed limit, and always observed the 'move to the left' protocol when a vehicle was on the right shoulder. They had a GPS and knew the correct route to locate the destination point without delay.\r
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We could not have been more pleased with Steven and Joe. Because of this, we would like to offer something we have never done before. If you have a potential customer who wishes to have a reference of Steven and Joe's work, you can provide a copy of this letter. If the customer wishes verbal confirmation, we will take a call and confirm. (Please call and request permission before giving our phone number.) That is how pleased we are with your service.\r
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Thank you again for your efforts in answering all my many questions during the time prior to the move. I contacted seven companies and found your pricing to be slightly above average, but certainly not the most expensive. It was well worth the cost for the service we received.\r
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Again, Army Ants is definitely the best movers we have used, and will be suggested to anyone within your moving area.\r
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In Appreciation,\r
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Randy and Claudia\r
Fort Worth, TX
Pros: Great guys and Great service
Cons: can't think of anything
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