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Businiess name:
Brenner's Steakhouse on the Bayou
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Review by:
citysearch c.
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Review content:
Called for a reservation for 8 people for 7:30pm. Call placed at 9:30 am and was told ""I'm not sure how to read this thing but looks like only four tabes booked- will call right back""\r
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Noon no call. I called and was given an 8:15pm option. I had to move sitters (we all have kids under 5) but will take it and call back with confirmation that we can change our schedules. Did it and called Brenner's to be told it was a mistake. ""ALL BOOKED""\r
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The manager got on the line and said he would try to move some things around and call back. \r
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Hostess called within minutes and said can't do it.\r
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The Manager should have made that call. Now changing plans for a third time.\r
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First time to write one of these but the Landry's group at least at Brenner's on the Bayou does not have their act together.\r
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Called Fleming's. Manager answered and was most professional. Changing plans again, but confident that co-diners and baby sitters have it right this time.\r
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LOL - after all that and while previewing this post - Brenner's manager called and told me ""We can make it happen"" What could I say - ""Are you sure?""
Pros: Unknown
Cons: Poor Service
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