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Businiess name:
Michael P. McCarty DDS
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Review by:
citysearch c.
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Review content:
I have been going to this dentist for 2 years. I made an appointment for a teeth cleaning and they scheduled me fo 8 am the very nexty day so I was thrilled to have such fast turnaround. I have a 10 week old who tends to be fussy in the mornings as all babies do. I called 30 minutes prior to my appointment to cancel becuase she was sick only to be notified that I would be charged $100 for not cancelling within 48 hours. Well that would have been impossible since I didnt even have the appointment 48 hours before. Plus no one had notified me when I made the appointment of the fee. She said the fee is clearly posted on the website! I work 50 hours a week and tend to my child when I get home. Like I ever considered visiting or reading their website with the plethora of free time I have. I explained my situation and hoped she could sympahtize with a new mother. But the rude receptionist said, ""Well maybe next time you shouldnt schedule a morning appointment knowing you have an infant. I cannot waive the fee. I'll take your credit card when you are ready."" HOW UNBELIEVABLE! Apparently its my fault I had the child. Thanks for the empathy lady! Needless to say I paid the $100 fee. 2 days later I found a new dentist and had my records transfered.
Cons: Rude, Thoughtless, Do not set proper expectations
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