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Businiess name:
Ellie's Bridal Boutique
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Review by:
citysearch c.
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Review content:
My six bridesmaids got their dresses from Ellies.They were measured by Ellie's so all they had to do was call and place the order.(One bridesmaid who is 4'11"" and maybe 100 pounds was measured at a size 10...RED FLAG!) We chose a teal color called ""Oasis"" and brown color called ""Espresso"" from the swatches they provided us. We were told it would take 2-3 months for the dresses to arrive. We ordered the beginning of Feb for an Oct wedding. Over three months passed and I still had not heard from Ellie's. I called and they told me the dress would be there in a few days. They promised me the end of May. When I called at the end of May, they told me the wrong fabric had been ordered and they would rush order the correct fabric and then be ready by June 16th. (Side note: Every time my bridesmaids or I would call to ask about the status of the dresses or pay, it would literally take them15 min to find any information, many times saying they have no record of us. I blame this on their unorganized, archaic filing system. One word: EXCEL! You do not need an expensive, high-tech system to keep track of your orders, just a simple spreadsheet!) June 16th rolls around and NO DRESSES! They assured me they would be done by July 10th. On July 10th I went in to pick up the dresses. When they brought the dresses to me they were all disheveled. I realized they were the wrong color. Right away I could tell Ellie was annoyed she had to deal with the situation. (We took her away from blow drying her hair, which she was doing in the middle of the store). The color that was ordered was a teal, but it looked grayish and like it was washed multiple times, not the vibrant color we wanted. Ellie proceeded to pull out the crumpled up orders and tell me that I was wrong, teal is what I had wanted. I looked at the order slips and all they say is
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