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Businiess name:
Soma
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Review by:
citysearch c.
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Review content:
I've eaten at Soma several times, and the food has always been good; however, on our most recent visit, we experienced poor service in the absolute extreme. After being seated, having our wine and salads served, the waitress came over and said the manager was asking us to please move to a different table so they could push a some tables together for a larger party! Apparently a group of 12 came in (without reservations) and the manager was willing to offend two patrons in order to accommodate the larger party. We were left to traipse across the dining room, carrying our wine glasses, to a different table to complete our meal. I was so flabbergasted, I was speechless. When I regained my voice, I asked to speak to the manager, who was not only unapologetic, he was downright insulting, saying something to the effect that he had the opportunity to seat a large party and he could hardly be expected to lose the business to the restaurant next door. While on some level I can completely understand his position, the fact that he neither apologized nor offered to comp us for at least our wine, was unbelievable. While the food is decent, there are many other great options on the North Shore where you won't run the risk of having
Pros: Food
Cons: Service
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