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Businiess name:
Frymire Home Services
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Review by:
citysearch c.
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Review content:
Telephone support is excellent.
Technical support on site seems to have deteriorated in the past couple years.
Initially, I got to know my technician and grew to trust his assessment of my system and the advice he offered. More recently, the tech is not communicative or sometimes doesn't seem to understand my questions or appreciate my concerns and is unable to provide me with useful information.
RESPONSE FROM Frymire Services, Inc.:
We are sorry if Ms. Hunt has found our recent technician's ability to communicate effectively to be less than satisfactory. we will review and discuss with the technician. Please feel free to always request the service manager if you feel the technician did not satisfactorily answer your concerns.
The original technician, Toby, has advanced to our commercial department.
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