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Review content:
Given the location of this spa (Upper East Side, nr Bloomingdale's), I expected more, clearly they're not living up to their potential, nor will they get the clientele this neighborhood brings given their poor service. World's slowest mani/pedi! With so many great spas to visit in NYC, do not waste your time here!! My girlfriend and I decided to book a girl's evening out. My friend was surprised to learn, when making our appointment, there was only one technician. Don't book any plans after your scheduled time here because that one technician takes FOREVER! My appointment was at 4:30, I didn't leave until 2 hours later for a basic mani/pedi! Spa goers with skin that isn't white-bring your own polish, the selection of colors here is minimal and highly disappointing! Not only was the technician slow, she was also quite unprofessional asking my friend to turn the A/C when she was hot, carry my shoes, and put away the nail polishes when we were done. Unbelievable! -Especially since there were two other women working at the spa, I have no idea their roles since they didn't offer any support or help while we were there. If that's not enough, the technician listened in on our conversation which happened to be about my new cell phone; the next thing I knew, the technician brought me her phone and asked me to set up her email, radio and internet service. This, in the middle of my pedicure!! As if the slow service, intrusive technician & lack of variety in polish colors isn't enough, my manicure peeled off three of my fingers the very next day!! It didn't even last long enough for an event I had that weekend and I had to redo them myself-with a much more flattering color of course! This has never happened to me before! In short, I recommend somewhere else for your nails, if you're treating yourself, go somewhere that will actually feel like a treat!!! -this is NOT the place!!
Pros: ...um...if I must put something-location
Cons: slow service, unprofessional, lacking in colors for all skin
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