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Businiess name:
Tomahawk Lake
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Review by:
Guest
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Review content:
We went to Lake Tomahawk Lake Waterpark for my dad bday, 5 adults & 2 kids (aged 4 & 6). We did the swans and lil kid area & that is perfect for them. Then the grandparents stayed with the kids & the adults went to do the waterslides. So we get on line for our first ride at the Apache & there is a small wait and the worker is taking his time loading the rafts. Then after awhile the worker just stops the raft lift from delivering and he walks away, doesnt say a word to the people waiting on line. Then he quickly returns to grab his sneakers, then he heads to the port-a-potty. Ok no big deal, then 5 minutes pass, then 10 minutes pass, then I see him get out of the potty and I scream. "excuse me...what's goin on?" He shouts something back then goes back in the potty slamming the door. Then he gets out of the potty & now I see him smoking a cigarette on the side of the potty. "Hello sorry to interrupt your cigarette break but people are waiting, call someone to replace you or let the people of line know what is goin on" So he comes back smelling like cigarette and the people of line starts exchanging words with him and the worker is just going off, cursing and all. Then he shuts down the ride and tell everyone to get off. So I do so and head to the office the woman there says, "sorry about this, you are the second complaint they got about this worker this season & we will handle it" As we went back to do the other slides (since we paid for the wristband & did not ride anything yet) The worker sees us and starts hollering at us, so we went back to office and asked for our money back since it was very uncomfortable for us getting harrassed while trying to enjoy ourselves. The office said no money back. So there is no way I will go back for slides, but we will go back and just do the kiddie area as it is close to our home and convenient. But shame on you management how you handle your employees. One complaint is shame on the the worker, second complaint of season..now shame on you! all of staff not kidfriendly.
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