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Overpriced estimate left a real bad taste - Review by J J | Kelly's Auto Body Bellevue

Kelly's Auto Body Bellevue


Overpriced estimate left a real bad taste 6/3/2007

I visited Kelly's to get an estimate on my 2006 Japanese car. I had a minor scratch on 2 railings on the side of my door, but other than that there was no damage on the actual door or anything else. The man at Kelly's came back to me with an estimate of almost $400 ($394.76 to be exact) which I thought was pretty pricy for what seemed like a simple job of replacing two railings. I read through the sheets to make sure that the feeling of getting ripped off wasn't a false feeling. There was $173.24 on the materials, ok... There 5 hours of labor at $56 to have the railings re-painted. He also said I had to leave my car with them for 2 days because it involved paint job. At that moment I started to get a little bit uneasy... something didn't seem right. Next day I actually called them to ask for a better estimate. I had still hopes to do business with them... after all they were nearest to my work. They brought the price down to $350. I've decided to try one more body shop before I settle. I went to another body shop within 2miles to Kelly's and found out that the railings (that they quoted needed 5hours plus 2days to get done) could've been purchased pre-painted for $100 for both!!! Even with labor at around similar rate, the other body shop gave me an estimate that was half the price of Kelly's ($204 to be exact). Also it wasn't a 2day job even if they had to paint the railings for any possible reason. Even if they had to paint the railings it wasn’t nearly close to 5hour job! Reading through other people's review I guess people had mixed experience at Kelly's. Maybe it was just that one guy who gave me the quote. But it's hard to believe I wasn't intended. He must've known that he could've ordered the pre-painted railings for a 2006 car... he's in that business. Regardless of what anyone else says I wouldn't recommend Kelly's to anyone... more
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