I must say that I have mixed emotions about Kenwood Pediatrics. I LOVE the doctor we go to their, Dr. Lacker, but I have a real problem with the billing. The people that work in the billling department are not friendly and have messed up my accounts several times. They did not apply payments that my insurance paid or kept sending the bills to wrong insurance company!!! Very frustrating! I have thought about switching several times because of this even though I am very happy with Dr. Lacker. I just wonder if other people have the same problems I do with them. The lady that handles the insurance claims their was actually rude to me at one point when I tried to explain to her that we had new insurance but they hadn't sent the cards yet. I just don't appreciate being treated this way by Dr. Lacker's office staff. But like I said, Dr. Lacker is wonderful and so is Dr. Spaeth, but beware about the billing. You have to closely watch everything they do and their bills are hard to read!!!