I wanted to write in because I read some past letters posted online about One Ten Home Furnishings, and I disagree with the negative comments that others have written. When I first walked into the showroom I noticed right away that it is well maintained and organized beautifully. My salesperson, Neil, was very friendly and not pushy at all (I don’t like to be stalked while I shop!). He asked me a few questions about what I was shopping for, and I felt very comfortable with him. I made a purchase of a bedroom set for my 4 ½ year old daughter. It was a Stanley set that I was told would be delivered to me within 8-10 weeks. I received my call for delivery exactly during the timeframe and delivery was scheduled for a few days later. When the delivery people came, they were timely, as well as very professional and neat.
A couple weeks later I was in need of a repair because the nightstand drawer was sticking. I called the store and spoke with Jennifer in Customer Service. I had a very pleasant conversation with her and she assured me that I would get a call within a few days from the service company to set up my repair appointment. She was right, I received my call and service was scheduled for the following week. Stan from the service company came to my home and adjusted my daughter’s nightstand. Everything is in perfect condition otherwise.
My experience with One Ten Home Furnishings was a great one. I will be happy to recommend to my friends and family to shop in this furniture store.
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