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How not to earn long term business - Review by Lois W | Visionworks

Visionworks

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How not to earn long term business 10/1/2010

RUN...don't walk past this place. $140 for an eye exam vs. $36 in a non-mall location. Customer Service is great. Once you get the bill for $104 more than the same service elsewhere you might think twice about the worth of this customer service. Some additional bonuses paying $5 per statement, $15 late payments while waiting for your insurance to be billed in a not so timely manner, and paying $100 if you dispute the billing amount. The bonus round is the high turn over in staff you have to wade through while you are trying to make good on your bill. more
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