Okay, I went here for the first time last week with a gift certificate. I took my two kids, ages 3 and 2.
I ordered the tuna salad sandwich and ordered the chicken fingers and fish & chips for the kids. My daughter usually loves F&C, but took one bite and wanted her brother's chicken. I tried her fish and no wonder! Itwas like rubber! Totally overcooked... just nasty! They devoured the chicken, though and nibbled on a few fries. My tuna sandwich also had issues. I asked for lightly toasted... they brought me very stale. Not good. My server (god bless her patience) brought me new bread (I requested untoasted this time) and she replaced the funky fish with another order of chicken.
Since I had a GC and needed to spend the face value, I ordered a cheeseburger to go for my hubby. He said it was great!
So, 2 out of 4 meals were great. One was mediocre and the other was just plain rude. The pricing seemed very reasonable, though. Even though I didn't have the greatest food experience, at least the staff was pleasant and very accommodating. I would definitely give it another chance.