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Unnecessary Upsell - Review by citysearch c | Lee Johnson Auto Family

Lee Johnson Auto Family

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Unnecessary Upsell 10/26/2017

Since buying my car at Lee Johnson four years ago, I have always brought my car here for service. Unfortunately, the past three times they've called while working on it and tried to upsell me. The first time they stated I needed to replace the light above my license plate which was roughly $30, and when I showed up to pay for the service they claimed I also needed to replace my tires soon. Little did they know that I had recently replaced my tires, as in the past few months and had only driven ~4k miles since, so I knew that claim was garbage. This time I was told I my battery level was low and that I needed to replace my brake pads at ~60k miles. Needless to say, I will be getting a few additional quotes before I decide to drop $500 on these two services. Otherwise, Lee Johnson has been pretty quick about performing the services and the staff is very friendly and helpful. more
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