Dick Van Dyke's has very talented sales people who will tell you about their wonderful service, but that's where any investment in that ends. Our range was delivered over a month late, we were given TWO defective ranges and they immediately scrapped our old one so we were forced to live without a working oven for weeks.
They also failed to communicate several times (we always had to call them to find out the status of our order even after they promised to call back), they consistently failed to deliver on their promises and their customer support was profoundly rude.
You can get the same appliances for less at any of the big box competitors to Dick Van Dyke's and they will have superior service. Do yourself a favor and avoid these clowns.
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