2 weeks ago I had a guy come out to my home to work on my hot water heater. I had an appointment set for between 8am and 12pm. The worker showed up on time and even called me to make sure I was up and ready for my day. When he showed up he was very nice and polite. As he was working he seemed very knowledgeable and involved with is job. It didn't take very long for him to find out what the issue was and he was more than happy to fix it for me, to make sure my family had hot water for us to take showers in the morning. Having 4 children you can imagine how important that is for us. The worker showed his empathy as he also had children and could relate to my situation. With the water heater fixed, the guy waited for a little bit to make sure the hot water was working. I thank you very much for sending this man to our rescue. Not only did he show he was professional he also showed me how a hard working family man should present himself. Thank you again.
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