This dealer should not be in business. They agreed on a price then charge us another price. Their team woos you around then the finance person does not go over the details but just sign here, sign here. When we release what their did it was too late. They also did not bother trying to get us 1.9% interest but insisted that we only qualify for 4.9%. We needed the car and did not pay attention. BUT I feel they robbed us of $3500. I wrote about the way I was treated to Mr. Takanobu Ito - President & CEO -Honda Motor Ltd – 1-1, 2-chrome, Minami-Aoyama, Minato-ku, Tokyo 107-8556, Japan and to Mr. Tetsuo Iwamura - President & CEO - Honda North America Inc – 1919 Torrance Boulevard, Torrance CA 90501 to complain about the dealer. I was contacted by the main office in California who helps me recover some of my money thru canceling unnecessary extra insurance. The dealer say they would reimburse us but I had to call back California 4 times before I got all my money back as the dealer gave the money back a little at a time. The dealer almost never return my phone call, from the manager the finance manager to other people I email or left message. Only when I threat them to re-write to Japan and CA did I get action from them. The dealer also lie about our credit as 2 month after buying the car I got re-finance at 2% with one phone call thru RBFCU. THIS DEALER DOES NOT DESERVE TO REPRESENT HONDA THEY ARE A BUNCH OF CROOKS, LIARS AND CONS ARTISTS. My suggestion go anywhere but there ! And if you have problem with dealer I also suggest that you write like I did to Japan and CA !
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