I just want to start with, I think all previous posts about how great this place is has to be from one of the employee's or something. I boarded my dog here for a couple nights and thinking since it was an animal hospital, someone would be there everyday to take care of her. Well, I was VERY wrong. First off they gave her a vaccine and didn't call and inform me that they were giving it to her, granted she needed it to be there but what about calling and telling me you were giving the 3 year and not just a year?! And they did a rectal exam, and left their mess on her fur, so she sat with that for four days...you would think they would take care of that right?!! When I picked her up she was a disaster and smelled disgusting. They stated that she had peed on her self over the night and didn't have time to give her a bath, we were there at 7 am when they opened...only after we had been there once that morning because we were told we could pick her up anytime after 4am...nobody was even there, no lights on in the building at all... After I take her outside I couldn't believe what had just happened how could anybody who cared about animals let one be left in such poor condition?! There is no way that the pee was there from one night, her skin was extremely agitated and it took three baths just to get her to not smell like a dumpster. My other concern is the fact that she did pee herself, she is not a puppy and has never had an accident and if they let her out the 6 times a day plus the 2 times for an hour each in the play park this would never had happened... she is well trained and I have never had an issue. All I can say is that I am so upset with her care an the workers who brought her to me didn't even have the decency to apologize for this condition, and I know they could not only see it but smell it... If you would like your dog to be cared for while you are away, I would not recommend this place...
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