Attention was not paid to their ""special instruction"" box. Print color and design was wrong with my first order. They fixed it without a problem. Second time I ordered, design was wrong on two orders, (out of 3) I caught it before they printed and they said they had it fixed. When I recieved the orders, one was still wrong. Refunded 20% of the order cost. The thrid order, the color was wrong again and they said that I had signed a waiver. However, they were the same shirts and color I had used before, just a different design and there were no problems with those. Then when I spoke to someone at the office they told me that my money would be refunded after I filed a ""misprint claim"" When the company called me, I was told that no employee would ever say that, thus basically calling me a liar.
I should also mention that these shirts were all made to support my 5 year old daughter who is going through cancer treatment at Seattle Childrens Hospital. We have had many compliments on the correct shirts from staff and families there, and others wanting to do the same for their children. I WILL NOT be recommending this company to them.
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