Short story:\r
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STAY AWAY from this shop. DO NOT even give it a try. Period.\r
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Why? Because they just broke our car (MINI cooper) during oil change and denied it's their fault.\r
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Dishonest.\r
No apology.\r
No compensation.\r
Just quibble.\r
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After the oil change, they even forgot to reset service minder and took our car manual without putting it back.\r
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This shop is by far the worst one I've ever experienced in Bay area. I'd give them 0 star if I could.\r
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STAY AWAY from this shop! DO NOT waste your time and money on this shop, if you do not want to break your car.\r
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Long story:\r
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We went to this shop for regular oil change because of its high ratings on Yelp. We drop our car last Wed noon and asked for oil change.\r
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Han, the owner of the shop, promised the oil change could be done in an hour and would give us a call when finished.\r
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Till 4pm or 5pm, no call. We called back. Han said yet worked on the car, gave him more time and he'd call back.\r
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Anot
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