Please stay away from this firm unless you prefer to ripped-off! This company became a real pain in the A**(nuisance) when I tried to cancel my contract. I had patronized them for several years and only needed to cancel their services because I sold my house. I paid them on-time as agreed and was very surprised when they wanted to charge me an extra 3 months ($97) to terminate. Their representative name Kandi Coleman said that she would send me a termination request form but did so only after about 5 months. Then she sent the form along with another bill for an additional $38. I imagine for 2 extra months. The only reason I patronized this company was because the builder of my new home offer a free 6 months service with them. Apparently, they try to recoup the money once the customer attempts to terminate their services. What a rip-off as pure unethical jerks.
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