We just had a horrific experiance with Alamo Cycle Plex in San Antonio. We are shopping for a new ranger we asked very specifically what the price was on the one we were interested in. We were given a round about number however we were told that they needed to make a sale becasue of it being the end of the month and they would work with us. We asked if they would price match and they said of course. As the day went on figures were discussed and my husband and I were very firm that if we could walk out the door at a certain price that we would buy today. Pay half down in cash and finance the remainder. We were told by the sales person Carlos that we would be out the door at that price and to come back in, they would have the ranger pulled in and cleaned up. After pulling a trailer to their store 45 minuted from our home when we arrived the ranger was still sitting were we had last seen it. Then we had to wait a bit for Carlos to come and talk with us and at that time he said that we need to pay an extra $1100 over what we had agreed on. Then we were passed on to the general manager who in turn was not very respectful to my husband and at that time Carlos lied saying he never said we would be out the door at that specific price. They told us they would be crazy to sell it for the price we agreed on bc they would not be making anything off the deal...... they shouldnt have agreed on the price in the first place. If it all would have been handled a differant way we possibly would have agreed to pay a bit more but the situation was handled horribly so we left to come home with an empty trailer. We will be visiting Hoffpauir tomorrow.
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