Dick Van Dyke service was great! No complaints there, but the washing machine I purchased was the worst machine I have ever had. It does not wash my clothes like my old Maytag! Once you set it, you cannot make a change without it completely draining the machine...what's with that? I hate this machine!
RESPONSE FROM Dick Van Dyke Appliance World:
Mrs. Lyons I am unable to find your purchase in our computer system because of the limited information supplied by our customer review company. We have many options available to us for a customer experiencing the issues youve addressed in your review. I recommend you call our customer service department at (800) 847-4994 and share what is going on with your machine. They will be able to help you get the answers you need to be happy with your appliance purchase.
Sincerely,
John Shepherd
Sr. Vice President
Dick Van Dyke Inc.
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