I traveled over 50 miles to buy my car from Deml Ford because of the great price and assistance I initially received over the phone from Brad before visiting the dealership. Brad explained on the phone that Deml Ford is no-haggle dealer and that their lowest price is listed on all of their vehicles. I did a lot of research online before I called Deml Ford, and based on the prices I saw online, I was fairly confident I would get a good price without having to go through the trouble of negotiating. When I arrived at the dealership, Mike worked with me while Brad was finishing up with another customer. Mike was very knowledgeable and courteous, and he did a great job of answering my questions until Brad could assist me. Brad then joined me on a test drive, which was very helpful since he was able to answer my questions that I thought of while I was driving the car. He was not pushy and did not come across as arrogant - rather he was very professional and helpful. It was not a high-pressured sales pitch like I have gotten at other dealers. After I decided to buy the car, the finance person did a very good job of explaining my financing options in manner that was simple to understand. Brad then showed me how to use all of the features on my car and made sure I was comfortable using everything before I drove away. I was so pleased by my experience that I still bring my car back to Deml Ford for service and maintenance. Everyone I have encountered at Deml Ford has been very kind and treats me with respect. I have always had a great experience at Deml Ford, and I have recommended Deml Ford to my family and friends.
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