I went in for a new tire and oil change thinking I was just gonna sell the bike. Scott helped me to see I should keep the bike if I just had some adjustments done. Despite having a quote of $25 less for tires elsewhere, Scott told me there was no other tire that is cheaper that would fit my bike. After a few weeks, I came back as advised to have things tightened up. I tried 3 times to ask him exactly what I would have to pay for on this return visit and he was very vague and said 10-15 minutes of work isn't going to be much. I was grateful that he was able to sell my old muffler to another customer but when he asked me for a cut I was a little taken back...I thought I helped in gain another customer that he then could charge for the labor to install it but he wanted a cut Plus $125 for the supposedly 15 minutes of bolt tightening. When I asked why it went from 15 minutes to 1hr and 15 min he became irate, turned red and almost started screaming at me as if I should know why. I had just paid him $1000 two weeks prior and we had set up $400 worth of work to do in the following month and then he flips out and treats me like crap for asking why the difference in time estimate. Last I knew, I was the customer and customers have the right to inquire what the workers do during the time they charge. Other reviews show Scott as taking advantage of people...I definitely felt that. I was the dummy and he was pulling the strings. That little freak out he pulled cost him my future business and hopefully that of those I tell.
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