I woke up to 2" of water in my basement yesterday and a non working sump pump. I called Bishop and spoke to a real person immediately (which was great). My usual plumbing company only let me leave a messasge and didn't call me back for FOUR hours. In the meantime Bishop's office called me back and said they would do their best to get out to my house. I mentioned I had a family commitment in the evening that I would have to leave for by 5:30 and I'm pleased to say that Jason was at my house by 1:30pm. He was very progessional and clearly explained pricing and what he would be doing to replace my sump pump. An hour later the water was draining. Jason did a great job, a very professional and personable young man.
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