I have experienced horrible service with this company. They pick up when they feel like it even though the barrel has to be out for 6am. The latest pick up was 5pm with no reason for it as the weather was good.\r
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Two weeks ago our barrel wasn't picked up. I phoned in to complain the next day and was told my barrel was not out according to the driver. The person on the phone was rude and told me that the driver was there first at 6:38am, then 6:30am and then 6:48am. I asked him which time as he had given me three. He said it didn't matter because the barrel wasn't out there. I succumbed and said "Okay, can my trash get picked up before the next pick up as we're a family of 5". The reply was no as there were no trucks in the area. I emphasized again how we can't wait to Wednesday and the attitude was "well, if we're picking up or dropping barrels off one of our guys might be able to pick up the bags as long as the barrel is at the top of the driveway". I said forget it as our driveway i
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