When I called to book my appointment the receptionist was obviously in a hurry and spoke to me like I was interrupting her day. This put me off but I love the Kura Door so I went ahead and scheduled my treatments. (Note: when I paid at the end of my appointment the receptionist had a similar attitude.)
I've been pretty stressed by work and I was really looking forward to a relaxing day at the spa. Unfortunately, when I arrived in the waiting room there was a loud group of women getting pedicures in a room next door so it was difficult to enjoy what is usually a very calm atmosphere. My massage was amazing and I felt wonderul when it was finished. I went to relax in the meditation room but I discovered that it's on the other side of the pedicure roomand there was another noisy group getting their toes done.
I'm baffled as to why they placed the pedicure room where they did because it detracts so much from the ambiance. That being said the spa attendant was wonderful and she continually made sure that I had tea and anything else I needed to enjoy my day. I highly recommend their massages. I will definitely be going back but I really hope they relocate their pedicure room and have the receptionists polish their customer service skills.
Pros: Amazing massages, wonderful spa attendant.
Cons: Location of pedicure room, some receptionists.
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