I was very happy with the fast response time and how polite both the office staff and service guy were. No doubt he was very experienced but I wish he could have spoken in laymen terms instead of AC Guy terms. He was kind enough to get on the phone with my brother in law in Virginia who is also an AC Guy and explain what was wrong. My brother in law said he definitely knew what he was talking about and thought his price was "very reasonable". So: Magic Touch you get EXCELLENT for this review!
Pros: Fast service, very polite
Cons: Wish he would have spoken in more laymens terms
more