there is nothing elegant about this place. I booked a few services online with my credit card. The first problem was the receptionist. She had no sense of professional verbal etiquette whatsover. Also, she called me THREE times in one hour saying she needed my credit card information to secure the reservation I had made. I told her they already had it online, but she said it doesn't matter since the computer only lets her see the last four digits. Okay? And then she tried to charge me $50 for a shampoo-and-style, which is ridiculous considering I have shoulder length hair. She finally relented to lower the price to $30, which is whats advertised on their website anyway. I asked my hairstylist to give me slight waves. After maybe 15 minutes of blow drying my hair outwards, she informed me that my hair is too straight to do that style and that she was finished. I was speechless. I pretty much paid $30 for a BLOW DRY. If that wasn't bad enough, halfway into their lame version of a ""spa"" pedicure, the technician working on me was told by the manager that she was needed elsewhere. So off she goes, and a coworker sits down to finish the job. She did apologize for the confusion and was nice enough .... but this place is clearly disorganized, and the owner could care less about the satisfaction of his patrons. When I told him that I was displeased with his business's idea of customer service, his response? Don't tip then. And go somewhere else. I wish I had. I really do. I did leave 20% gratuity (my standard is usually 25-40) for each person who worked on me, because its not their fault the place is terrible. But I will never be back, and I hope anyone considering wasting their time there will read this review and think twice.\r
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Cons: misleading, rude, tacky
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