D'Elegance Salon & Day Spa had pushy employees that were hard to understand and wanted me to buy their products (that they claim came directly from France and were not available anywhere else!). I later found the same products at another salon. The lunch provided was supposed to be gourmet, but all I got was this dry sandwich and chips from Jason's deli, which I had to eat in their tiny little employee kitchen.
I CAN'T BELIEVE what the hairdresser did to my hair! She chopped it like she was a kindergartener or something. My regular hairdresser didn't know that I went there, but asked me at my next visit who had cut my hair last. She was stunned at how uneven a simple layered cut ended up. I guess I should have known since the hairdresser looked so annoyed that she had to do ANOTHER hair-cut that day.
I will say this, though: The facialist was so gentle that even when I wasn't sleeping (yes, she put me to sleep) I could barely feel her hands treating my skin! And although the massage therapist was a super-professional and helped a first-timer like me feel comfortable, my deep-tissue massage wasn't as...intense as I had hoped. I dunno, maybe there was a miscommunication about the kind of massage I wanted because I talked about all the tender areas I had.
I don't think the package I purchased was worth the money. My friend, who was about to get married, ended up more stressed out because of her poor service as well and because of all the expensive products she was pushed into buying! Sure she had the final say-so, but they never quit hounding her until we left.