Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
D'Elegance Salon & Day Spa Houston
|
|
Review by:
citysearch c.
|
|
Review content:
there is nothing elegant about this place. I booked a few services online with my credit card. The first problem was the receptionist. She had no sense of professional verbal etiquette whatsover. Also, she called me THREE times in one hour saying she needed my credit card information to secure the reservation I had made. I told her they already had it online, but she said it doesn't matter since the computer only lets her see the last four digits. Okay? And then she tried to charge me $50 for a shampoo-and-style, which is ridiculous considering I have shoulder length hair. She finally relented to lower the price to $30, which is whats advertised on their website anyway. I asked my hairstylist to give me slight waves. After maybe 15 minutes of blow drying my hair outwards, she informed me that my hair is too straight to do that style and that she was finished. I was speechless. I pretty much paid $30 for a BLOW DRY. If that wasn't bad enough, halfway into their lame version of a ""spa"" pedicure, the technician working on me was told by the manager that she was needed elsewhere. So off she goes, and a coworker sits down to finish the job. She did apologize for the confusion and was nice enough .... but this place is clearly disorganized, and the owner could care less about the satisfaction of his patrons. When I told him that I was displeased with his business's idea of customer service, his response? Don't tip then. And go somewhere else. I wish I had. I really do. I did leave 20% gratuity (my standard is usually 25-40) for each person who worked on me, because its not their fault the place is terrible. But I will never be back, and I hope anyone considering wasting their time there will read this review and think twice.\r
\r
Edit Remove Send to a Friend Link to This Review \r
Cons: misleading, rude, tacky
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|