I am a regular customer of Artisanal and always had a good experience. This restaurant should be a clear choice to invite a large group (11 people) for a holiday lunch. Think again! - it is a BAD decision. Apparently a comfortable table for this size group starts at ?12? (not 11) - so we were all very cozy around a round table. And, the service for a big group is non-existant. The wait staff was extremely unattentive and slow. But you will pay for it anyway with an 18% gratuity (which was underlined twice in red pen on our check - very subtle!). A normal lunch (3 courses) took more than 3 hours - in fact, our waiter left for the day and another shift took over! Ten out of eleven of our group ordered steak frites: the flank steak was hardly recognizable, extremely small and looked like something ?left over? from the kitchen. The filet mignon was better, but had to be sent back to be cooked as requested (medium) - it was finally presented after re-heating it, and tasteless. Maybe that is why we provided an endless supply of ?ketchup? - or was it for the cold french fries? It is hard to say. Don?t expect any bernaise sauce either - after reminding the waiters 3 times, we were told that they ?don?t have any?! We spent $795.00! and left the restaurant disappointed and embarrased we had taken our group there for what should have been an enjoyable, delicious holiday lunch. Definitely reconsider!!!
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