I will never get a mortgage through this bank again, and I recommend that others think twice before using them. They do not offer online payments, and their mail processing is slower than the average bank.Their system is so outdated that they use coupon books for payments and not even real statements. The branch manager is the worst, and has zero understanding of peoples needs.
This bank is stuck in the 1950's and the staff is happy with it! Bad service, and outdated banking is what you will get with CBTX in Allen.
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